Systems approach to learning from patient safety incidents

Training to support the development of core understanding and application of systems-based patient safety incident response throughout the healthcare system - in line with NHS guidance, based upon national and internationally recognised good practice.

This course covers the end-to-end systems-based patient safety incident response based upon the new NHS PSIRF and includes:

purpose of patient safety incident response framework

• introduction to complex systems, system thinking and human factors

• restorative just and learning culture

• duty of candour