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Tue, 13 Jun

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MS Teams

Systems approach to learning from patient safety incidents

Training to support the development of core understanding and application of systems-based patient safety incident response throughout the healthcare system - in line with NHS guidance, based upon national and internationally recognised good practice.

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Time & Location

13 Jun 2023, 09:30 – 14 Jun 2023, 16:30

MS Teams

About the event

Training to support the development of core understanding and application of systems-based patient safety incident response throughout the healthcare system - in line with NHS guidance, based upon national and internationally recognised good practice.

This course covers the end-to-end systems-based patient safety incident response based upon the new NHS PSIRF and includes:

purpose of patient safety incident response framework

  • introduction to complex systems, system thinking and human factors
  • restorative just and learning culture
  • duty of candour
  • involving staff in incident response
  • involving patients, families and carers in incident response
  • improvement science and developing system improvement plans
  • general response techniques
  • interviewing and asking questions
  • conducting observations, understanding work as done
  • systems frameworks
  • response types
  • patient safety investigation planning, analysis and report writing
  • commissioning and oversight of an internal investigation
  • a high-level overview of system-based response tools

Tickets

  • Delegate ticket

    £600.00

Total

£0.00

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